Return Policy

  1. For exchange, please call or email our Customer Service at 012 3301386 or enquiry@coreblue.com.my with your order number and information on the affected item within 3 days of receiving the goods.
  2. Exchange of products can be arranged under the following reasons:
    • If the products delivered is in damaged or defective condition; or
    • If the product is different from the order delivered.
    • Products for exchange shall be returned in its original condition, quantity and packaging as it first delivered to customer together with proof of purchase.
  3. Exchange of products can only be done for the following:
    • Products has to be exchange with the same product.
    • Products has to be of the same quantity and volume size.